Security and Cyber Crime

Question: Describe about the security and cyber-crime as important ethical concerns of ICT. Answer: PayPal has started business as an online retail hub. But not everyone invests their trust in the functioning of a company all at once. This is not only because of the type of goods or services they are offering; but mainly due to the other additional features which are mainly considered when the question arises about e-commerce (Martin Hawkins, 2010). Online business while seems easy and customer friendly at the same time bringing in loads of cash into the companys account within a day; there are certain threats which such a company might also risk from. Security concerns are the main fact that has to be minutely looked at and given the highest priority. When a customer indulges into online transactions; they are most of the time required to input their personal data or information into the web page such as name, address and contact number for the steady and proper delivery of the product ordered. On an addition; while few companies adheres to cash on delivery; there are most who claim charges before the delivery. Such payments are done using debit card, credit card or net banking facilities (Etalle Zannone, 2014). People opting for the later mode has to put in their banking details in the merchandise payment page which includes their card number; debit or credit card PIN, and other supplementary information. For a company when commencing with online business; it is always mandatory to have a proper check on the security standards which it is following so as to ensure that no consumer face any threat with such matters; either from any internal group operating within the organization or from any external group. To drag the customers attention and retain their trust in their service; PayPal has to make sure to completely adhere to Utilitarianism which guides that the company should not aim at its own success and happiness; but must ensure that its security standards are able to satisfy and become a reason of happiness for the greatest number of consumers it reaches (Bin Bakri Nasution Nazira Bazin, 2014). Only when the customers feel satisfied with the security standards been adopted by PayPal; shall they feel safe in conducting business with the team and when talking of this particular company; they ensures the security of the personal information of the costumers with encryption which not only helps them to maintain the rules of the utilitarian theory of ensuring the greatest customers happiness; but also meet the deontology theory which states that following rules and moral duty are the central factor for judging the rightness or wrongness of the intended action (ÄÅ ¸t, Testik, Chouseinoglou, 2016). This is because if any case is reported against the security issues of PayPal; the first thing to be questioned will be the moral duty of the company in serving customers around the world. Security in case of companies dealing with online transaction faces maximum challenge from Cyber-Crime. To clear out; Cyber-crime refers to criminal offences committed by groups who make use of certain software technologies to steal away the personal details of the consumers from the account of these online operating groups. They mainly target at grabbing the banking information of the customers which they input when clearing off the charges by entering their details in the merchandise payment page (van Broeck, 2001). In broader sense; cyber-crime is not limited to hacking of personal information but also includes traditional theft or crimes conducted through the use of Internet. These include hate crimes, internet fraud, fake telemarketing; identity theft as well the above mentioned information theft. Such type of offences not only puts a question on the safety and security of the customers dealing with the company; but also puts the identity of the same business group to risks; especially when the same is new with its operation (Sampath, 2014). Talking of PayPal; according to Utilitarianism it is the duty of the organization to take up stringent measures for protection the arousal of such instances not only to protect its world-class business image but also the welfare of the consumers dealing. This however should not be directed towards only one customer but should aim at the security of all the customers against such threats of Cyber-Crime (Yousefi Black, 2015). All the dealings and security measures to keep a check on the issues of cyber-crime should be such that everyone is able to express their happiness with the dealing i.e. the organization should restrict its aim at satisfying the security expectations of not one customer but that larger group of customer who approaches it for deriving its services. The growth in the technological world is expanding each day and thus is increasing the threat of cyber-crime (Findlay O'Rourke, 2007). Ever new cases of such internet crime are reported to the administrative department of the country by its citizens every now and then. Avoiding such instances for a group aiming at rendering world-class services should be the first and foremost ideal without which the team with suffer a setback with its business operation which shall be put to question by the application of the deontology theory. This is because such a classical ethical theory judges the rightness or wrongness of the actions related to a group or people always by the moral values or duties undertaken by the same group. Representation of the Positive, negative and Rational view points Conclusion Note For ensuring a proper and healthy functioning with the aim of becoming the cause of happiness for the greatest number of people (utilitarianism) it is essential for the company to strictly take care of its moral duties and rules; for if only they are guided properly from the core; can the aim of world-wide customer satisfaction be achieved (deontology theory). Taking security measures and cyber-crime into concern; only when PayPal makes sure to invest the highest possible security guidelines with the best encryptions possible; then only can it avoid instances of internet or cyber-crime to the maximum extent possible. The company must remember that if certain cases of cyber-crime relating to the functioning of the company are reported; not only shall the customers lack investing trust with its services because of their safety concerns but it shall also bring down the image of the company. 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